About
I’m a Product Designer and UX engineer working on shaping a smarter, more intuitive job-search and professional identity experience in the AI era. With almost a decade of professional experience in tech and design, I’ve held leadership roles such as VP of Product Operations at .CV Domains and Design & Innovation Manager at Cabo Verde Digital, where I designed government digital entrepreneurship programs. Alongside these roles, I’ve led and delivered design projects across web, mobile ecosystems, always grounded in usability and business impact. I also contribute as the Senior Product Designer at Kriolish, a startup where we are working on an infrastructure that promotes and supports the growth of Cabo Verdean Creole. This work reflects my belief that design can preserve culture while creating modern, inclusive user experiences.
Education
Goldsmiths, University of London
→
MSc
User Experience Engineering
Grade: Distinction
Arizona State University
→
Certificate
Public Management
University of Cabo Verde
→
BSc
Multimedia Design and Communication
Grade: Upper Second-Class Honours (2:1)
Work
Boston (Remote), MA, United States
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Part-time
Summary
Led the redesign of a crowdsourced language learning platform, significantly enhancing usability and visual consistency across diverse devices.
Highlights
Increased user engagement by 40% through iterative prototyping, comprehensive usability testing, and strategic design optimizations.
Praia, Cabo Verde
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Full-time (Remote)
Summary
Directed product operations to enhance service delivery for the .CV top-level domain through strategic design and implementation of support infrastructure.
Highlights
Designed and implemented automated support channels and comprehensive multilingual knowledge bases for the .CV top-level domain.
Improved support response time by 70% and reduced user drop-off through the implementation of user-centered support workflows.
Praia, Cabo Verde
→
Full-time
Summary
Developed and executed impactful cultural campaigns that significantly boosted public engagement and promoted national identity through strategic branding.
Highlights
Created and successfully launched cultural campaigns that boosted public engagement by 20% through targeted digital outreach and strategic branding initiatives.
Provided expert advisory on national initiatives, leveraging strategic design thinking and public messaging to effectively promote local identity.
Bonako
|Lead Product Designer
Cabo Verde, Cabo Verde
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Summary
Directed design and shipped four digital products (Muska, MyUnitel, RTC App, Passafree), focusing on UI consistency and UX coherence. Collaborated with engineers to ship cross-platform features on time. Translated product requirements into interfaces, resulting in over 100K user adoption across platforms.
Awards
Mandela Washington Fellow
Awarded By
Young African Leaders Initiative (YALI)
Recognized as a Young African Leader, participating in a flagship program designed to empower young African leaders through academic coursework, leadership training, and networking.
Languages
English
Fluent
Portuguese
Native
Caboverdean Creole
Native
French (Learning)
Basic
Certificates
Foundations of User Experience (UX) Design
Issued By
Skills
Leadership & Strategy
Product Strategy, Design Operations, Cross-functional Collaboration, Stakeholder Management, Digital Transformation, Innovation Management.
Product Design
Figma, Design Systems, Wireframing, UI Design, Interaction Design, UX Design, Claude Code, Lovable, Claude Design.
UX Research
Usability Testing (Moderated), Survey Design, User Personas, Journey Mapping, Co-Design Workshop, Interviews, Cognitive Walkthrough, Problem Framing.
Frontend Collaboration
HTML, CSS, JavaScript, Storybook, Developer Handoff, Vibe Coding.